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When will I get my order

Your Glasses may still be with our Technicians

Our usual dispatch time can take up to 5 days (including weekends). Depending on the complexity of your order and your prescription it may take longer. We need make sure we get the highest quality glasses to you and we can only do that by completing our multi-step quality control procedure. 


To understand more on our processing and delivery options checkout our Delivery & Processing option page. 


Are you Glasses on their way to you

After dispatch you will receive your item based on the delivery option you have selected. For UK orders this is usually within 1 business day. For international orders it can take up to 6 business days.

We'll send you an email confirming your tracking number once your glasses have been dispatched- this way you can keep up to date with your precise estimated delivery.


Still Unsure

Do not hesitate to contact us to get an update on which processing stage your order is at. Our staff will be more that happy to provide you an update and an estimate time of arrival!


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