How do I place an order

Placing an order couldn't be easier, simply follow these steps.

1. Click the Select Lense button to add all your spectacle requirements and your prescription.  

2. Once you've added in these options you can follow the pages to add the glasses to your bag. You will be redirected to the cart page so you can review your order. If you would like to continue shopping simply click the back option or the menu to browse the rest of the site. You can then navigate back to cart at the top right of the screen when ready. If you're happy with the items in your cart, click Checkout.

3. Enter your email address and password or if you're a new customer, register now. You will then be taken to the Confirm and Pay page.

4. Review and confirm the items in your order.

5. If you have a promo code or voucher to spend, you'll need to enter this in the checkout stage.

6. Confirm your delivery address and delivery method.

7. Confirm your payment method and Place Order. To better protect our customers when making online payments by card you may be presented with 3D secure security measures when paying. This is dependent on your bank issuer and may require you to enter a password or get a security code via email or phone.

An email confirmation will be sent to your registered email address to let you know your order details. It's worth checking Specstown is marked as a safe sender in your email account or checking your junk mail as our emails may be routed there automatically.